We all need to think about having a crisis management plan for our businesses. Tragedy and crisis can come in many forms to a small business. It might not be as dramatic as losing 700 of 1000 employees like Cantor Fitzgerald, a financial services firm located on the 101-105th floor of the World Trade Center. But their plight illustrates that you never know what tomorrow will bring, so you better be read for the unexpected crisis.
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