When it comes to helping entrepreneurs compete, I try to eat my own cooking. All the tips and strategies I share in this column I aim to apply at my 10-person technology consultancy. But I have to come clean: I'm woefully negligent in one crucial area--and it's costing me.
I'm talking about online banking. Embarrassing as it sounds, I don't do it. Nor, as it turns out, do roughly 95% of my 500 clients. Why? Sheer laziness, I suppose.
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