IT Emergencies: Who Ya Gonna Call?

We all want to minimize costs - both planned and unexpected - but not at the expense of keeping systems and essential equipment running smoothly. Small businesses without an IT department often wait until something breaks to call in an expert for help, or simply rely on the most techy person in the office to take care of the computers in addition to his regular duties.

However, there are practical alternatives that can save a ton of headaches and not break the pocketbook. You can use a remote online/phone support service like Plumchoice or Support.com and pay by the service, hire a local IT consultant and pay him/her by the hour to come onsite just as needed, and you can contract with local IT outsourcing firm that can give a combination of online and onsite support and preventive maintenance for a fixed monthly fee.

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