Calling in the Professionals When the National Care Standards Commission (NCSC) was set up in 2002 it called in a number of human resource specialists to help. The NCSC is part of the Government's modernisation agenda to promote and protect the well-being of users of regulated services such as residential nursing homes, private hospitals and boarding schools. It also covers services that weren't previously regulated, including laser clinics and private and voluntary hospitals. In the past these institutions were regulated by different local and health authorities.
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