Recently I did a presentation about online tools that can strengthen your business. During the presentation I highlighted several websites that a small business owner can utilize in order to help them out. I personally use the websites that I will tell you about.
The first site is www.surveymonkey.com.
Survey monkey is a great site that enables business owners to be able to survey their customers for a variety of puposes including market research, customer evaluations, as well as any other thing you may want to know. You can create a 10 question survey in literally minutes and be able to post it to a website, upload email addresses to send, or send a link through an email from youself. The website is secure as well as the information that you collect.
There are many types of question formats that you can choose from including essay, multiple choice, or just about anything else that you can think of. One of the best things for you the business owner, is that the first 1,000 responses collected per month on your account is free. If you pay their nominal fee, you can have advance reporting features, more options, unlimited responses and custom content.
I recommend that you create a customer evaluation that will be sent to your customers after a sale. You can see how you are doing and will probably recieve valuable content that can help your business grow for years to come.
In these present times, it is also nice to have a resource for free! Please note that their are alot of online survey companies, I just personally have used this one over the past few years.
Tune into the next posting where I will go over another great online resource to help out your business.
*The SBDC in no way endorses the website listed above. It is simply a suggested site that others have used successfully in the past.
URL: http://georgiasbdc.typepad.com/georgia_sbdc/2009/01/website-resources-to-help-improve-your-business-1.html
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